Technology is rapidly changing consumers' behaviour. Building and design are now all about users' experience to complement online. To build places that are truly customer-centred you need knowledge on the different users for your project and build your offer around them and their needs. Community sentiments to developments are also changing. Understanding the community and their needs in detail can make the difference between a smooth or unsuccessful planning application process.
Public helps you future-proof your investment across the development cycle by deeply understanding your users and customers' needs.
We offer four core services.
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Customer & place research to de-risk your investment, development application process and community engagement.
Community Engagement - but not how you know it. We use ethnographic research to profile and then engage with targeted groups of your community, leading to better outcomes for business and people.
Placemaking that is targeted to your specific development, and built around the needs of your target customers.
Customer experience design that considers technology, service, brand and place to maximise the experience for your target customers.
Here's how we can benefit your project.
De-risk your project through early, meaningful and inclusive engagement.
If you’re interested in finding out how Public can help you transform your developments – by providing people-focussed evidence to reduce your time-to-market, costs and risk, while giving your projects a competitive edge – please contact us to arrange a meeting:
Call Lena 0432978261
Call Edward 0412407770