Government & Non-Profit

Good community work today is built on genuine engagement with citizens. Innovation approaches such as design thinking, behavioural insights or collaborative governance are beginning to truly change the conversation. But to build services that are human-centred you need knowledge on the different users for your project, build your design around them and their needs and involve them along every step of the way.



We offer three core services for helping you transform your project, approach or organisation.

1         2          3          

Behavioural Insights

Create truly human-centred policy, strategy and services based on 

insights on the people that use them. Increase the success of your design, strategy, and engagement.

Community CoDesign



Engagement that feeds into design and business decisions. True community input through collaboration with end users and customers.

Policy, system and service design

Increase your effectiveness upstream through true user engagement.



Here's how we can benefit your project. 

Planning process

Understand user demographics, user needs and user behaviour for your project

Reduce risk and create efficiencies by designing what people need and rallying your stakeholders around this knowledge.

Strengthen your planning process by demonstrating community need

De-risk your project through early, meaningful and inclusive engagement.

Prototype and evaluate the success of your work through end users' experiences.

Improve operations by offering services for users' needs







Public employs anthropological research methods that enable organisations to genuinely engage with citizens and stakeholders to create innovative and compelling experiences, services and places.


Let’s get together to discuss how human-centred design can transform your projects.

Call Lena      0432978261

Call Edward 0412407770

©2020 by public. 

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